Rca Thomson - Thomson Leaving Business, Poor Service, questions not answered by Thomson representative.
Back in December 2007 I bought a new RCA HD TV. It took us a month to have the equipment installed and hooked up to HD Programming.
Six Months Later the picture quit. Set has been in the shop for for repair over 30 days. Parts are not available. Model # HD52W58YX1.
Customer Service gives the run around, and no comments. I asked for a new TV, The only reply was wait till you have your tv back from repair shop, a authorized service center for RCA-Thomson.
I need a little help here to resolve the issue of being not satisfied with their product or service.